FreeScout
Customer support

FreeScout is a lightweight, open-source customer service tool for teams that need to manage emails and enquiries from a shared inbox. It's built in PHP and works very well on mobile devices, so you can reply from anywhere. FreeScout lets you connect your email easily, star important conversations, forward messages and get push notifications. You can also leave internal notes in threads, set up custom alerts per user, and use features such as auto-replies, email open tracking, advanced search and editing or hiding conversations. You can even paste screenshots straight into your replies. It's ideal for small and medium-sized teams that want a simple, efficient way to centralise customer service.

Available versions: 1.8.247, 1.8.245, 1.8.243, 1.8.241, 1.8.240, 1.8.239, 1.8.238, 1.8.235, 1.8.233, 1.8.231, 1.8.230, 1.8.229, 1.8.226, 1.8.225, 1.8.224, 1.8.223, 1.8.222, 1.8.220, 1.8.219, 1.8.214, 1.8.212, 1.8.211, 1.8.210, 1.8.209, 1.8.208, 1.8.207, 1.8.206, 1.8.205, 1.8.204, 1.8.203, 1.8.202, 1.8.201, 1.8.200, 1.8.199, 1.8.197, 1.8.195, 1.8.194, 1.8.193, 1.8.192, 1.8.191, 1.8.190, 1.8.189, 1.8.188, 1.8.185, 1.8.184

Official website: freescout.net

Back to the app catalogue