Solutions

HelpDEZk
Customer support

http://helpdezk.yourproject.com
HelpDEZk 1.1.10

Ready on your hosting

online · without touching a server

Why HelpDEZk

Ready for today and tomorrow.

HelpDEZk is software for managing requests and incidents centrally and efficiently. It helps you organise and follow up internal requests or outsourced services in any area of a company. Its interface is simple and intuitive, which makes teams' daily work easier.

Its main features include: full control of the request lifecycle, automatic notifications, SLA (service level agreement) management, a knowledge base for sharing solutions and quality surveys at the end of each case. You can open requests by email, integrate with Active Directory and LDAP, track hours worked, manage costs and downloadable files, and set up custom alerts. It's ideal for IT teams, support or any area that handles internal or customer requests.

Available versions: 1.1.10

Official website: helpdezk.org

Back to the app catalogue

Auto-installer

Install HelpDEZk in three steps.

No technical knowledge or complex processes: from cPanel, in one click.
  1. 01

    Find your application

    Browse the catalogue of 385 applications and choose HelpDEZk.

  2. 02

    Fill in your details

    Domain, username and password. Minimal, simple details.

  3. 03

    All set

    In under 2 minutes you'll have HelpDEZk up and running.

Attention to detail, as standard.

Security, performance, disaster protection, ease of use and flexibility, with support that will never leave you on your own.

01

1-click installation

With the auto-installer you'll have HelpDEZk running without technical knowledge or complex processes.

02

SSL certificates

The secure https protocol is the standard for any website and shop: your certificate installed, renewed and working, free.

03

Speed of light

Our environment combines LiteSpeed, CloudLinux and MySQL with a meticulous configuration to get the most out of your apps.

04

Security

A security protocol designed to keep you safe and to act instantly on any incident.

05

Daily backups

Daily backups with 80 restore points, encrypted and on external servers, always available to you.

06

Free migration

If your services are with another provider, we take care of everything, with the right strategy to avoid interruptions or data loss.

Not forgetting

All the power of cPanel.

  • Customise the PHP version you need
  • Running scheduled tasks (cron jobs)
  • Email with POP/IMAP, spam filter, webmail, filters and forwarders
  • Advanced features such as Git and SSH
  • Help and debugging for functionality and performance problems
tuproyecto.com/cpanel Everything from one panel

Your website, now

PHP
SSL
Email
Copy
Domains

everything applied, no tickets or waiting

Host HelpDEZk with people who understand it.

Plans from 4.10 €/month with LiteSpeed, off-site backups and a technician on the other end.