Solutions

Faveo Helpdesk
Customer support

http://faveo-helpdesk.yourproject.com
Faveo Helpdesk 2.0.3

Ready on your hosting

online · without touching a server

Why Faveo Helpdesk

Ready for today and tomorrow.

Faveo Helpdesk is an open-source ticket management system built with Laravel, designed for startups and small businesses that need to organise customer service. It lets you centralise customer requests and enquiries in one place and assign them easily to agents or departments.

Its main features include efficient ticket management, auto-replies when a ticket is created or answered, priority management and response time compliance (SLA). It includes a customer portal where customers can follow up on their tickets and browse a knowledge base of articles and FAQs, which you can organise by category. In short, Faveo helps you keep track of every customer request or problem.

Available versions: 2.0.3

Official website: faveohelpdesk.com

Back to the app catalogue

Auto-installer

Install Faveo Helpdesk in three steps.

No technical knowledge or complex processes: from cPanel, in one click.
  1. 01

    Find your application

    Browse the catalogue of 385 applications and choose Faveo Helpdesk.

  2. 02

    Fill in your details

    Domain, username and password. Minimal, simple details.

  3. 03

    All set

    In under 2 minutes you'll have Faveo Helpdesk up and running.

Attention to detail, as standard.

Security, performance, disaster protection, ease of use and flexibility, with support that will never leave you on your own.

01

1-click installation

With the auto-installer you'll have Faveo Helpdesk running without technical knowledge or complex processes.

02

SSL certificates

The secure https protocol is the standard for any website and shop: your certificate installed, renewed and working, free.

03

Speed of light

Our environment combines LiteSpeed, CloudLinux and MySQL with a meticulous configuration to get the most out of your apps.

04

Security

A security protocol designed to keep you safe and to act instantly on any incident.

05

Daily backups

Daily backups with 80 restore points, encrypted and on external servers, always available to you.

06

Free migration

If your services are with another provider, we take care of everything, with the right strategy to avoid interruptions or data loss.

Not forgetting

All the power of cPanel.

  • Customise the PHP version you need
  • Running scheduled tasks (cron jobs)
  • Email with POP/IMAP, spam filter, webmail, filters and forwarders
  • Advanced features such as Git and SSH
  • Help and debugging for functionality and performance problems
tuproyecto.com/cpanel Everything from one panel

Your website, now

PHP
SSL
Email
Copy
Domains

everything applied, no tickets or waiting

Host Faveo Helpdesk with people who understand it.

Plans from 4.10 €/month with LiteSpeed, off-site backups and a technician on the other end.