Solutions

HelpDeskZ
Customer support

http://helpdeskz.yourproject.com
HelpDeskZ 2.0.2

Ready on your hosting

online · without touching a server

Why HelpDeskZ

Ready for today and tomorrow.

HelpDeskZ is a free, open-source solution for managing customer service through tickets. It centralises and organises the support requests that arrive by email or web forms, making teamwork easier.

Its main features include: ticket management with priorities and attachments, canned responses for frequently asked questions, a built-in knowledge base, unlimited departments and unlimited users. You can also use custom fields to collect more information, integrate HelpDeskZ with other applications through its API and turn on two-factor authentication for extra security. You can reply to tickets by email, close tickets automatically and use it in several languages.

Available versions: 2.0.2

Official website: community.helpdeskz.com

Back to the app catalogue

Auto-installer

Install HelpDeskZ in three steps.

No technical knowledge or complex processes: from cPanel, in one click.
  1. 01

    Find your application

    Browse the catalogue of 385 applications and choose HelpDeskZ.

  2. 02

    Fill in your details

    Domain, username and password. Minimal, simple details.

  3. 03

    All set

    In under 2 minutes you'll have HelpDeskZ up and running.

Attention to detail, as standard.

Security, performance, disaster protection, ease of use and flexibility, with support that will never leave you on your own.

01

1-click installation

With the auto-installer you'll have HelpDeskZ running without technical knowledge or complex processes.

02

SSL certificates

The secure https protocol is the standard for any website and shop: your certificate installed, renewed and working, free.

03

Speed of light

Our environment combines LiteSpeed, CloudLinux and MySQL with a meticulous configuration to get the most out of your apps.

04

Security

A security protocol designed to keep you safe and to act instantly on any incident.

05

Daily backups

Daily backups with 80 restore points, encrypted and on external servers, always available to you.

06

Free migration

If your services are with another provider, we take care of everything, with the right strategy to avoid interruptions or data loss.

Not forgetting

All the power of cPanel.

  • Customise the PHP version you need
  • Running scheduled tasks (cron jobs)
  • Email with POP/IMAP, spam filter, webmail, filters and forwarders
  • Advanced features such as Git and SSH
  • Help and debugging for functionality and performance problems
tuproyecto.com/cpanel Everything from one panel

Your website, now

PHP
SSL
Email
Copy
Domains

everything applied, no tickets or waiting

Host HelpDeskZ with people who understand it.

Plans from 4.10 €/month with LiteSpeed, off-site backups and a technician on the other end.