Solutions

HESK
Customer support

http://hesk.yourproject.com
HESK 3.6.1

Ready on your hosting

online · without touching a server

Why HESK

Ready for today and tomorrow.

HESK is free help desk software written in PHP that lets you manage your customers' support requests from a website. Once installed, your users can submit tickets and your support team handles them easily from a clear interface.

You can create custom staff accounts, organise tickets in unlimited categories, use canned responses, attach files and customise the ticket form fields. It includes a knowledge base so customers can find quick answers, anti-spam systems, email notifications and advanced ticket search. It's easy to translate and very useful for teams that want to centralise and speed up customer service.

Available versions: 3.7.8, 3.7.7, 3.7.6, 3.7.5, 3.7.3, 3.7.2, 3.7.12, 3.7.11, 3.7.10, 3.7.1, 3.6.4, 3.6.3, 3.6.1

Official website: hesk.com

Back to the app catalogue

Auto-installer

Install HESK in three steps.

No technical knowledge or complex processes: from cPanel, in one click.
  1. 01

    Find your application

    Browse the catalogue of 385 applications and choose HESK.

  2. 02

    Fill in your details

    Domain, username and password. Minimal, simple details.

  3. 03

    All set

    In under 2 minutes you'll have HESK up and running.

Attention to detail, as standard.

Security, performance, disaster protection, ease of use and flexibility, with support that will never leave you on your own.

01

1-click installation

With the auto-installer you'll have HESK running without technical knowledge or complex processes.

02

SSL certificates

The secure https protocol is the standard for any website and shop: your certificate installed, renewed and working, free.

03

Speed of light

Our environment combines LiteSpeed, CloudLinux and MySQL with a meticulous configuration to get the most out of your apps.

04

Security

A security protocol designed to keep you safe and to act instantly on any incident.

05

Daily backups

Daily backups with 80 restore points, encrypted and on external servers, always available to you.

06

Free migration

If your services are with another provider, we take care of everything, with the right strategy to avoid interruptions or data loss.

Not forgetting

All the power of cPanel.

  • Customise the PHP version you need
  • Running scheduled tasks (cron jobs)
  • Email with POP/IMAP, spam filter, webmail, filters and forwarders
  • Advanced features such as Git and SSH
  • Help and debugging for functionality and performance problems
tuproyecto.com/cpanel Everything from one panel

Your website, now

PHP
SSL
Email
Copy
Domains

everything applied, no tickets or waiting

Host HESK with people who understand it.

Plans from 4.10 €/month with LiteSpeed, off-site backups and a technician on the other end.